EUFY’S DUAL DOORBELL REVIEW
Video doorbells are evolving at a breakneck pace. Each new product claims a “better” approach to keep an eye on your most valuable asset: your front porch. Keeping a watch on our valuable cargo, which includes everything from dog food to diapers, iPhones to sushi, is a key priority (really, if somebody messes with my sushi…).
Eufy has come up with one of the better solutions so far with its newest battery-powered video doorbell, the ($259.99 with a HomeBase 2 or $199.99 as an add-on to an existing Eufy camera system).
The Dual includes two cameras: one for keeping a watch on the ground — where goods are frequently dropped — and one for the more typical duty up top. This solves the problem with typical doorbells: they either provide a tall, skinny vision that allows you to see parcels and people but not much else. Alternatively, you can opt for a larger perspective that provides more side-to-side context while excluding most of the doorstep (and the package that’s waiting there).
- 1 EUFY VIDEO DOORBELL DUAL SMART HOME DATA PRIVACY
- 2 FAQ
- 2.1 What is the difference between dual motion detection and single-motion detection?
- 2.2 Can the battery doorbell work as a wired doorbell when it’s hardwired?
- 2.3 Can I connect my battery doorbell to my doorbell wires to extend battery life?
- 2.4 How long does the fully charged battery last?
- 2.5 Can I share my Video Doorbell Dual with my family members?
- 2.6 Does Video Doorbell Dual support Apple HomeKit?
- 2.7 Can I use Echo/Google Home Mini as a chime?
EUFY VIDEO DOORBELL DUAL (2K, BATTERY-POWERED)
Dual Motion Detection: The modern PIR and radar motion sensors can distinguish between close and remote objects, reducing false alarms by 95 percent.
Delivery Guard: With Delivery Guard, you’ll be notified as soon as your package arrives. You’ll also get pick-up reminders and alerts whenever your item is approached.
2K with HDR: 2K HD surveillance ensures that even the tiniest details may be used to identify visitors. Visitors who are backlit by the sun can be seen in exquisite color and clarity thanks to the high dynamic range.
The Dual isn’t the first doorbell to try this trick, but it’s by far the best I’ve seen. The 1080p camera on the bottom has a 120-degree field of vision and a 16:9 aspect ratio, while the 2K camera on top has a 160-degree field of view and a 4:3 aspect ratio. You get two video feeds when you combine them, giving you a blind-spot-free view of your porch. It also boasts dual motion sensing, which detects people using passive infrared and radar for distance and angle. In addition, integrated machine learning can inform you whether there’s a person and/or package out there, and it can use some clever methods to keep an eye on your soon-to-be ownership.
What’s even better? There are no ongoing fees that must be paid. On the integrated HomeBase 2 (16GB, up to 90 days of footage), you get free local video storage, free smart alarms, and the AI functions are also free. There is a cloud storage option (beginning at $3 per month) if you want it, but unlike practically every other video doorbell, you don’t lose any other features if you don’t pay.
But (and there had to be a but), there’s a blind area while the camera wakes up because it’s a battery-powered doorbell. During testing, the camera only captured people as they approached the porch. This is fine for a visitor, but not so much for a package delivery or someone with sinister intentions, as the camera will only catch them walking away if they’re quick. Many battery-powered buzzers suffer from this “back-of-the-head” problem. Although Eufy claims that altering the detecting distance (up to 20 feet) can help, I still missed the start of most events even at the farthest setting.
The Dual’s 4-times digital zoom won’t help you decipher that license plate, and the 2K footage is a tad grainy and lifeless. The doorbell camera is only compatible with 2.4 GHz Wi-Fi, and the Eufy HomeBase must be hardwired to a router.
Some of the AI functions disappointed me as well, such as facial recognition, which didn’t work for me at all (apparently because I wear glasses). The Package Guard and Loitering features were more obnoxious than helpful, with the doorbell saying things like “Excuse me, can I help you” when someone approached your package or lingered too long on your porch. I liked the option in the Eufy app’s live view screen to enable smart responses — you can choose from prefabricated messages like “Please leave it at the door” or build your own.
Package Live Check Assistance, which frames any packages in a blue box and collects current occurrences surrounding the delivery for rapid inspection, was another feature I enjoyed. It functioned as expected and proved to be a useful feature for controlling delivery. The Uncollected Package Alert feature, which lets the doorbell check for packages at a set time if you forget to pick something up, is also a useful feature.
These are nice-to-have features for a doorbell, not necessities. Video and audio quality, notification and live view access speed, and accurate motion detection (so you don’t get swamped with notifications) are all more crucial.
In most of these categories, the performs admirably. In my testing, it took between 3 and 5 seconds from tapping the notification to viewing a live feed, which is amazing for a battery-powered doorbell and likely due to the local storage and video processing. During testing, I did not receive a single false person alert. However, it mistook my porch chair for a parcel and had difficulty detecting smaller products, such as those in flat envelopes.
The front door has a fantastic outlook. Although the black bar separating the two camera feeds took some getting used to, the stacked camera view provided a better overall picture than the picture-in-picture option. I had a clear view of my entire porch, as well as the approach to my front door and the road beyond.
The audio quality is excellent, and it is full-duplex, so I could easily converse with a visitor without latency or stepping on each other. The video quality, however, isn’t as fantastic as I’d hoped for from a 2K camera — it’s a touch dark and a little blurry. The Ring Video Doorbell 4, on the other hand, provides a more brilliant and colorful video.
The night vision was excellent – clear and bright — making it simple to distinguish between people. Instead of using infrared night vision, the bottom camera uses two small LED lights that glow when motion is detected. This element appealed to me since it provided some light on the porch at night without blinding passers-by.
Adjusting the length of recording (8 seconds to 120 seconds, the camera won’t record 24/7) and the re-trigger time (how fast it will start recording again after a motion event — 2 seconds is the minimum) are two options for video modification that may effect battery life. You may also change the motion detection and sensitivity settings, as well as whether you want to be alerted to only persons or all motion (there are no animal or vehicle options). Each camera can have a single activity zone that exclusively alerts you to events that occur in that region. Notifications can be customized, and a thumbnail snapshot can be included with the notification – however in our testing, this only happened around two times out of ten.
Overall, the feature-rich Eufy app has a lot of settings to play around with. However, finding some of them requires some effort, and the program has some poor syntax and confusing English translations. When viewing the camera feed, there isn’t a timeline view that you can swiftly browse through; instead, you must click on a separate tab to see event footage. Eufy does, however, have an online gateway via which you can access video.
|Dual Motion Detection||✓||–|
|Resolution and HDR||2K Full HD and HDR||2K Full HD and HDR|
|Power||Battery or Hardwire||Battery or Hardwire|
|Voice Assistant Compatibility||Amazon Alexa, the Google Assistant||Amazon Alexa, the Google Assistant|
|Compatible with Existing Chime||✓||✓|
|Local Storage and No Monthly Fee||✓||✓|
EUFY VIDEO DOORBELL DUAL SMART HOME DATA PRIVACY
Bringing connected gadgets into your house raises concerns about the security of the data they collect. The Verge inquires about the safeguards in place for your data from each firm whose smart home products we analyze.
Live and recorded videos are the most important types of home data that a video doorbell controls. When motion is detected by the camera, Eufy records and stores films locally on the Eufy HomeBase, according to the company’s public Privacy Commitment. Any video player will be unable to read these encrypted data files. The encryption key is one-of-a-kind, and only the user has access to it. Video is not uploaded to the cloud because AI processing is done on-device. All user data from the original account is destroyed when a user adds a previously owned camera to a new account.
Videos are stored in the cloud if a user subscribes to Eufy’s cloud storage service, and can be erased by the user at any time. They are permanently removed according to the plan’s storage time. AES is used to encrypt local video. Data between Eufy devices and AWS for cloud-stored clips is protected using TLS and SRTP (Secure Real Time Protocol).
According to Eufy, employees are unable to activate or view live streams at any time, and recordings will not be provided to law enforcement without user consent unless “necessary to comply with the law or if there is an emergency involving imminent danger of death or serious physical injury to a person.” Some films are seen by Eufy’s research and development team for product improvement, but only with the account owner’s specific agreement, according to the company.
Installation is simple because it is a battery-powered doorbell. You may attach the mounting bracket (straight or angled) anywhere after pairing it with the app and Eufy HomeBase. However, you can connect it to your current doorbell wiring, eliminating the requirement to charge the battery (charging the battery necessitates dismantling the entire doorbell) and adding the ability to activate your existing doorbell chime. If you have wires, I usually advocate having a true wired doorbell, but Eufy’s unique video choices are compelling enough for me to ignore that advise if its features appeal to you.
This doorbell, however, is enormous; at 6.5 inches tall, it dwarfs the gigantic Wyze Video Doorbell Pro I just reviewed. The slanted edges and rose gold ringed camera lenses, though, make this feel less imposing. However, there’s no escaping the size of this, and if you want something more subtle and have doorbell wire, there are better options (the is currently our top pick).
That size allows for a huge battery, which Eufy claims will last 3 to 6 months. This will hold up, based on my experience with Eufy cameras. In my tests, it lost less than 5% of its charge over the four days I had it on battery, despite some intensive use.
The Eufy has several chime options: the HomeBase can operate as a chime, you can wire the Eufy to an existing chime, and/or you can pair it with Amazon’s Echo speakers to proclaim when someone is at the door. When the Eufy is pressed, it also creates a noise. You can utilize motion or a doorbell press as a trigger for a Routine thanks to Amazon Alexa integration (I set one that turned a light bulb red when there was someone at the door, and it worked reliably). It works with Google Home and Alexa smart displays to display a live stream of your doorbell on demand, while it was slow and unreliable in testing with Echo Shows, but good with Google Nest Hub displays.
The Eufy is a powerful contender in the world of battery-powered doorbells. The Ring Video Doorbell 4, which doesn’t provide as nice a view of your porch but doesn’t require a separate hub, is its direct competitor in terms of pricing and features. The Ring also features a changeable battery and a pre-roll option that uses a second camera to capture more of your visitors as they approach. However, the battery life of the Eufy is superior. I have to refresh the Ring once a month during testing. Although the Eufy costs $50 more, there are no monthly fees. Ring charges $3 per month to watch recorded footage.
The Wyze Video Doorbell Pro is $90 and provides free video storage, as well as 3 to 6 seconds of pre-roll when hooked, but there is a monthly fee for smart alerts and restrictions on those free recorded clips.
Overall, the does a good job of solving a specific problem. A few of the AI functions may be improved, but the most important ones, such as package detection, are amazing. The fact that there is no cure for the “back of the head problem” is my major gripe. This video buzzer would be difficult to beat if it was fixed.
What is the difference between dual motion detection and single-motion detection?
Other doorbells on the market have only one sensor, radar, or passive infrared (PIR) for object detection. We used both sensors in Video Doorbell Dual to combine the advantages of the heat and sound wave sensing, reducing false alarms by 95%.
Can the battery doorbell work as a wired doorbell when it’s hardwired?
No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.
Can I connect my battery doorbell to my doorbell wires to extend battery life?
Yes, you can connect to your existing wires to extend your doorbell’s battery life.
How long does the fully charged battery last?
In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.
Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.
Does Video Doorbell Dual support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
How many hours of video can I store?
The HomeBase has a 16GB eMMC built-in storage, which can store up to 180 days of video. That assumes you’re recording 30 videos per day and each video is 20 seconds. This is more than enough in most cases. Actual duration varies depending on the recording frequency and video length.
Can I use Echo/Google Home Mini as a chime?
Users can use Alexa Echo as a chime. Here’s how:
1. Enable the eufy Security skill on your Alexa App.
2. Link the eufy Security account to Alexa.
3. Discover a new device.
4. Find Video Doorbell Dual and enable “Doorbell Announcement”.
Google Home Mini is not supported.
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